![]() ![]() My husband has a CPAP so that was an annoyance. Not a big deal but the bedroom fan won't work if you use outlet next to it bc it's too close to use switch if something is plugged in. BRING POWER STRIP!! Only 1 plug in outlet on each side of bed. A couple of items that could be improved (being picky because we loved it). Great emcee and party all day by pool bars and a quiet setting at another pool on far side of resort. Rooms and entire resort are kept impeccably clean. Sports Bar has espresso machine and makes capp, lattes 24/7!! Resort does NOT offer room service if that's a must for you. ![]() But, we really liked that you don't have to make reservations at the restaurants. Show up 10 mins prior to opening to line up. This is the most popular, a limited menu. Vast selection of delicious food no matter your taste. This is a beautiful resort right in Cancun, shopping across the street if you want to brave the merchants. There also were a few nights we were woken up at 4am by some partiers enjoying their vacation too no fault of the hotel by any means. The only cons to this hotel was the long wait times for the elevators on occasion there are only 4 for 15 floors and they are small and hot. I would recommend upgrading to the junior suite if more than 3 as the regular rooms are tight but the ocean view was one in a million and we don’t spend a lot of time in our room anyways. We had a fabulous time at the RIU Cancun. Lots of activities for those that wanted to participate. They also had a nice selection of gluten free breads, cookies, muffins. ![]() I feel the kitchen staff went above to make sure I had freshly prepared safe meals to eat although the choices of fresh fruits and veggies on the buffet were perfect most days. I am celiac so can not eat gluten or have cross contamination. Buffet was always stocked, clean and fresh. Staff were always friendly and we don’t have one complaint about service. Beach is beautiful, on the narrow side but plenty of room and you can walk down either direction and check out all the other hotels. We loved that everything was in close proximity, beach, pools, food, drinks all nicely laid out. Hotels location is great, close to stores, restaurants and shops if you would like. ![]()
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