![]() ![]() This table explains which Support Services are included and which Support Services are not included in each support plan. Support plansĬrashPlan offers the following support plans, depending on your subscription:Įach support plan includes a certain set of Support Services. Small business customers can refer to CrashPlan for Small Business support policy. This document applies only to CrashPlan customers. How we define the priority level of each issue.When and how you can contact our technical support team,.Which Support Services are included in each support plan.Our Support Services are divided into multiple subscription options ("support plans"). This policy document describes "Support Services," the procedures that CrashPlan follows to help our customers use our CrashPlan software. ![]()
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